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Customer Care

It is our mission to supply premium quality products at the best possible price. We aim to deliver any order in the fastest time possible and address any issue in a timely manner.
Our goal is to research and develop unique products that have been proven to work consistently and to give access for the younger generations to be able to afford and use premium gear.
If there are any issues with any gear purchased please contact us and we will endeavour to remedy the situation. 
You are welcome to share any positive fishing pics and posts using our products with us on our Forum and share any tips or techniques you have used with our Vex Community.

Privacy & Safety

1. We respect your privacy

Vex Performance Lures respects your right to privacy and this policy sets out how we collect and treat your personal information.

“Personal information” is information we hold which is identifiable as being about you.

2. What personal information we collect

We may collect the following types of personal information from you:

  • name

  • address

  • phone number

  • information about the goods or services you have ordered

  • information from enquiries you have made

  • communications between us

  • credit card information


3. How we collect your personal information

We collect personal information from you in a variety of ways, including: when you interact with us electronically or in person; when you access our website or social media presence(s); and when we provide our services to you.

4. Use of your personal information

We use your information to provide our service(s) to you. We also use it to improve our service and to notify you of opportunities that we think you might be interested in.

We do not provide your information to third parties, except that we may provide your information to our business partners who assist us in the provision of our services to you.

We will not under any circumstances sell or rent your information to a third party.

5. Security of your personal information

We take reasonable steps to protect your personal information. However we are not liable for any unauthorised access to this information.

6. Access to your personal information

You can access, update or request the removal of your personal information by contacting us.

7. Google Analytics Advertising Features

We utilise Google Analytics Advertising features to identify trends of people visiting our website. This information is an aggregate overview and does not allow us to correlate your personal viewing habits on our or other websites. This process is done utilising the Google Analytics cookie and / or DoubleClick cookie. If you wish to opt-out of Google Analytics’ please visit their currently available opt-outs here.

8. Policy Changes

Any changes to this privacy policy will be updated on this site.

Wholesale Inquiries

Would you like to stock Vex Performance Lures in your fishing supplies store?

Contact us now!

Payment Methods
Payment Methods

- Credit / Debit Cards

- Offline Payments

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